Effective communication in the workplace

Effective communication in the workplace

What is Communication?

 “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.” (Merriam-Webster Dictionary definition:

Communication serves as the foundation of every facet of a business. Effective communication is communication between two or more persons with the purpose of delivering, receiving, and understanding the message successfully. Having effective communication skills is the key to good leadership.When a leader communicates well with the team, it helps eliminate misunderstandings and can encourage a healthy and peaceful work environment.

Importance of Communication in the Workplace

In the workplace, good communication is an important factor in client relationships, profitability, team effectiveness, and employee engagement. That leads

• A  way to building effective teams
• To communicate ideas without the fear of outrage
•  To fosters a more productive and talented workforce
•  To work satisfaction
•  To eliminate misunderstandings, ambiguities, and questions
•  To increases employee engagement

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The Seven C’s Of Effective Communication

To ensure good communication in the workplace 7 principles of communication will provide a useful checklist as Concrete, Coherent ,Clarity ,Commitment ,Consistency ,Completeness and Courteous

 

 

Ways to Create Effective Communication in the Workplace

·        Improve  communication skills

·        Practice Active Listening

·        Give  Whole Attention

·        Ask for and give feedback

·        Be Confident, Persuasive, and Patient

·        Choose the Best Method of communication

·        Build trust to align your employees with the company values

·        Practice Effective Communication Skills

·        Connect your team members

·        Listen to your employees

·        Communicate regularly

·        Spread positivity in the workplace

 

Communication in banking industry

Communication plays a major role in today's highly competitive banking industry. As almost all the process is interrelated ,it is a team work to fulfill the needs of the customers Various communication skills should be practiced  not only internally with the team ,but also externally ,with the customers to achieve the goals to have success.

Workplace Communication in global context in current situation

During last few months most businesses have started to ask their employees to work from home to protect them from potential COVID-19 exposures .They have to had the adoption of new internal communication tools. As a result , emails, Intranets, and even video conferencing tools played a major role after the COVID-19 crisis. 

Conclusion

Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization. Good communication isn’t just about being able to more accurately and concisely present information and ideas. It’s also not just about mitigating conflict or creating a more positive team environment.

 

References

Bosworth, P.:The Power of Good Communication in the Workplace  //https://leadershipchoice.com/power-good-communication-workplace/

 

Athanassopoulou, P. and Johne, A. (2004), "Effective communication with lead customers in developing new banking products", International Journal of Bank Marketing, Vol. 22 No. 2, pp. 100-125. https://doi.org/10.1108/02652320410521719

 

 Belonwu ,V.(2020) ways-to-communicate-effectively-in-the-workplace.htmlIn Management 43 https://smallbiztrends.com/2013/11/20-

 

 Belbin, R. M., (2011),  Management Teams: Why They Succeed or Fail (3rd ed.)", Human Resource Management International Digest, Vol. 19 No. 3. https://doi.org/10.1108/hrmid.2011.04419cae.002